Q: How is quartz produced?
A: Quartz is a manufactured surface that is made by mixing 95% ground natural quartz with 5% polymer resins. The result is a material that still looks natural, but the engineering provides for more consumer customization based on the individual's design plans.
Q: Do quartz counter tops need to be sealed like granite ?
A: No, quartz counter tops do not require the resealing needed for surfaces like granite. Extra maintenance is practically nonexistent if the counter tops are cleaned on a daily basis or after use.
Q: What special precautions should be taken when cooking near quartz?
A: Quartz can be affected by extreme heat, so manufacturers recommend using cutting boards, trivets, and hot pads while preparing meals. Quartz is very durable, but remember that any material can be damaged if not properly cared for.
Q: Does granite stain ?
A: As a general rule, no, but yes it can stain especially on your lighter colors. Granite is very dense. On some colors, moisture may penetrate if left for a long time on the counter, but any dark spots will dry and disappear.
Q: How long will it take for thin set to cure?
A: You should wait at least 24 hours before walking on your new floor. Some installations will take longer, and you should check this with the installer.
Q: If I drop something, is it going to crack the ceramic tile?
A: It depends, with proper installation ceramic tile is very durable. If you drop a glass or a dish the glass or dish will most likely break, while the tile may chip or crack.
Q: What should I know about kitchen and bathroom floor installations ?
A: When you are thinking of tiling your kitchen or bathroom floor take into consideration the disruption in your daily life. Some preparation can be done well in advance of the tiling project. You will have to remove cabinets and doors if a new sub flooring will be applied. For the kitchen floor project, set aside a long weekend so the kitchen can be back in operation as quickly as possible. This whole process can typically take 3-4 days.
Q: What type of tile can be used around my fireplace ?
A: Any tile can be used on the face of a fireplace. Putting directly in the firebox is not recommended, but high-fired ceramic tile is often used directly on top of and surrounding the firebox.
Q: Is it necessary to seal stone?
A: Marble and stone are minerals and, as such, are porous. In other words, they may absorb, liquids, which can result in staining. After installation, marble and granite surfaces are sealed in order to clog the pores and prevent everyday spills from staining them. However, time may remove the seal making it necessary to reapply. Granite is far more stain-resistant than marble.
Q: What is the best way to clean marble and other stones ?
A: Do not use anything you would not consider safe to clean your hands with. For instance, you would not clean your hands with an abrasive powder and or cleanser. Never use any product which is acidic, such as glass-cleaner type products. Use cleaning products specifically designed for marble and granite.
Q: Can my granite top be damaged?
A: It cannot be damaged through normal living. Neither knives nor hot items, such as pots and pans, will affect it. However, like any solid surface, high impact blows have the potential to harm granite, because of its crystalline structure, it can chip if subjected to hard objects. In the event of severe abuse, a chip can be filled with granite dust and epoxy mixture. Additionally, if left unsealed, granite can absorb stains, which can ultimately cause discoloration. Heat from pots and pans or burning liquids will not affect granite under normal circumstances.
Q: Can tile be installed in the bedroom?
A: Tile is becoming a more popular choice for bedrooms. Tile offers natural comfort and easy maintenance. In addition, tile provides a tasteful and stylish feel to any bedroom.
Q: Is tile or grout waterproof?
A: No. Even with grout sealer, most sealers used these days are breathable, meaning the moisture can transmit through it, both in and out, so even sealer won't make it waterproof.
Q: Is there a difference between marble and granite?
A: Both marble and granite are quarried, cut, and formed into tiles. However, they differ on many levels. For instance, granite is and igneous stone. That is, it is formed from molten lava. Granite, which is comprised of crystallized minerals, is extremely hard. So hard that it would dull your knives if you used the surface as a cutting board. Marble, on the other hand, begins it evolution as sediment. It is compromised mainly of silt, shells, and plant matter. Over millions of years, this sediment solidifies into what we term marble, because its main component is calcium. That means it can be affected by acids such as vinegar and citrus beverages.
Q: Can ceramic tile be used outdoors?
A: Yes, tile can be used outdoors, we recommend the tile be frost proof and unglazed for floor use.
Q: What is the difference between glazed and unglazed tiles?
A: Glazed tiles are made the same as unglazed except that a glass layer called a glaze is fused to its surface by means of tremendous heat. The glaze provides an unlimited array of colors and designs. The glaze also protects the tile from staining. Unglazed tiles are true inlays. Unglazed tiles are very similar to glazed tile, except that their surface is not coated. Unglazed ceramic tiles do not show wear because their color extends throughout the tile, making them ideal for commercial applications.
Q: Does the gloss level affect slip-resistance?
A: Naturally. High-gloss products will be more slippery than low-gloss products.
Q: Will tile fade over time if exposed to direct sunlight?
A: No. The color of your tiles are oven-heated at temperature exceeding 2300 degrees. As such, they are impervious to fading.
Q: What is Moh?
A: Moh is a scale of hardness developed by the German mineralogist Fredrich Mohs. The scale ranges from 1 (talc) to 10 (diamond).
Q: Will there be dust during the construction process?
A: Yes, there will be dust. Prior to the installation or demolition process we put plastic protective sheets over all appliances and furniture. We clean up as much as possible after the installation. Having dust during construction is completely normal.
Q: How long will tile last?
A: As long as you don't chip at the tile with any heavy or sharp objects, tile should last for the life of the home. Tile was found intact in the ancient ruins of Rome and various other places. After all, it's made of finely ground stone, and hardened in a kiln. Just basic maintenance and avoiding heavy drops is all there really is to it.
Q: What is the difference between wall & floor tiles?
A: Wall tiles, because they are not intended to be load bearing are typically thinner, lighter, and softer than floor tiles. Wall tile glazers are not designed to handle the abrasive forces from foot traffic. Increasingly, floor tiles are being applied to walls and this is no problem so long as the walls are strong enough to support their weight and proper ceramic tile installation methods are used. However, it is not usual to recommend using wall tiles in floor applications.
Q: Will trash be picked up the same day as demolition?
A: No, trash will be placed outside neatly on a tarp area ready for pickup by one of our employees. All trash will be picked up before the end of your job before your last payment is accepted by us. All trash will be picked us by us and will be done properly.
Q: Will the granite sample I picked out in the store look identical to what I get installed?
A: Considering Granite is a natural stone there is no two pieces that are identical. Generally, when you pick out a granite we suggest you go down to one of our slab yard locations and pick out which one you want that way we can tag it for your job and ensure you get exactly what you want.
General Precautions
Consistently use coasters or trivets under all dishware, particularly those containing alcohol & citrus juices as they can etch and dull stones. Do not place hot items directly on the stone. Be sure to have a on-toxic sealer applied to stone used for food preparation purposes to avoid staining and contamination.
Cleaning Procedures
- Dust mop stone flooring frequently to prevent dirt and grit build up which damage stone due to their natural abrasiveness
- Use a mild detergent or specific stone soap mixed with warm water and a soft rag to gently clean the stone. Rinse thoroughly and avoid using excess cleaner as it streaks after drying.
- Avoid scouring powders and creams which contain abrasives that will scratch stone
- Minimize soap scum in bath areas by squeegeeing stone after each use. Remove soap scum in bath areas with a non-acidic soap or mixture of ammonia & water (1/2 cup ammonia to 1 gallon water).
Choosing your natural stone purpose
The harder the stone, the more resistant it is to abrasions. A heavy traffic and higher usage area will require a more dense stone. Choosing a softer stone would require frequent cleaning and dustings in order to prevent scratching. The amount of time you wish to dedicate to cleaning and caring for your natural stone should be considered during the selection process.
A: Quartz is a manufactured surface that is made by mixing 95% ground natural quartz with 5% polymer resins. The result is a material that still looks natural, but the engineering provides for more consumer customization based on the individual's design plans.
Q: Do quartz counter tops need to be sealed like granite ?
A: No, quartz counter tops do not require the resealing needed for surfaces like granite. Extra maintenance is practically nonexistent if the counter tops are cleaned on a daily basis or after use.
Q: What special precautions should be taken when cooking near quartz?
A: Quartz can be affected by extreme heat, so manufacturers recommend using cutting boards, trivets, and hot pads while preparing meals. Quartz is very durable, but remember that any material can be damaged if not properly cared for.
Q: Does granite stain ?
A: As a general rule, no, but yes it can stain especially on your lighter colors. Granite is very dense. On some colors, moisture may penetrate if left for a long time on the counter, but any dark spots will dry and disappear.
Q: How long will it take for thin set to cure?
A: You should wait at least 24 hours before walking on your new floor. Some installations will take longer, and you should check this with the installer.
Q: If I drop something, is it going to crack the ceramic tile?
A: It depends, with proper installation ceramic tile is very durable. If you drop a glass or a dish the glass or dish will most likely break, while the tile may chip or crack.
Q: What should I know about kitchen and bathroom floor installations ?
A: When you are thinking of tiling your kitchen or bathroom floor take into consideration the disruption in your daily life. Some preparation can be done well in advance of the tiling project. You will have to remove cabinets and doors if a new sub flooring will be applied. For the kitchen floor project, set aside a long weekend so the kitchen can be back in operation as quickly as possible. This whole process can typically take 3-4 days.
Q: What type of tile can be used around my fireplace ?
A: Any tile can be used on the face of a fireplace. Putting directly in the firebox is not recommended, but high-fired ceramic tile is often used directly on top of and surrounding the firebox.
Q: Is it necessary to seal stone?
A: Marble and stone are minerals and, as such, are porous. In other words, they may absorb, liquids, which can result in staining. After installation, marble and granite surfaces are sealed in order to clog the pores and prevent everyday spills from staining them. However, time may remove the seal making it necessary to reapply. Granite is far more stain-resistant than marble.
Q: What is the best way to clean marble and other stones ?
A: Do not use anything you would not consider safe to clean your hands with. For instance, you would not clean your hands with an abrasive powder and or cleanser. Never use any product which is acidic, such as glass-cleaner type products. Use cleaning products specifically designed for marble and granite.
Q: Can my granite top be damaged?
A: It cannot be damaged through normal living. Neither knives nor hot items, such as pots and pans, will affect it. However, like any solid surface, high impact blows have the potential to harm granite, because of its crystalline structure, it can chip if subjected to hard objects. In the event of severe abuse, a chip can be filled with granite dust and epoxy mixture. Additionally, if left unsealed, granite can absorb stains, which can ultimately cause discoloration. Heat from pots and pans or burning liquids will not affect granite under normal circumstances.
Q: Can tile be installed in the bedroom?
A: Tile is becoming a more popular choice for bedrooms. Tile offers natural comfort and easy maintenance. In addition, tile provides a tasteful and stylish feel to any bedroom.
Q: Is tile or grout waterproof?
A: No. Even with grout sealer, most sealers used these days are breathable, meaning the moisture can transmit through it, both in and out, so even sealer won't make it waterproof.
Q: Is there a difference between marble and granite?
A: Both marble and granite are quarried, cut, and formed into tiles. However, they differ on many levels. For instance, granite is and igneous stone. That is, it is formed from molten lava. Granite, which is comprised of crystallized minerals, is extremely hard. So hard that it would dull your knives if you used the surface as a cutting board. Marble, on the other hand, begins it evolution as sediment. It is compromised mainly of silt, shells, and plant matter. Over millions of years, this sediment solidifies into what we term marble, because its main component is calcium. That means it can be affected by acids such as vinegar and citrus beverages.
Q: Can ceramic tile be used outdoors?
A: Yes, tile can be used outdoors, we recommend the tile be frost proof and unglazed for floor use.
Q: What is the difference between glazed and unglazed tiles?
A: Glazed tiles are made the same as unglazed except that a glass layer called a glaze is fused to its surface by means of tremendous heat. The glaze provides an unlimited array of colors and designs. The glaze also protects the tile from staining. Unglazed tiles are true inlays. Unglazed tiles are very similar to glazed tile, except that their surface is not coated. Unglazed ceramic tiles do not show wear because their color extends throughout the tile, making them ideal for commercial applications.
Q: Does the gloss level affect slip-resistance?
A: Naturally. High-gloss products will be more slippery than low-gloss products.
Q: Will tile fade over time if exposed to direct sunlight?
A: No. The color of your tiles are oven-heated at temperature exceeding 2300 degrees. As such, they are impervious to fading.
Q: What is Moh?
A: Moh is a scale of hardness developed by the German mineralogist Fredrich Mohs. The scale ranges from 1 (talc) to 10 (diamond).
Q: Will there be dust during the construction process?
A: Yes, there will be dust. Prior to the installation or demolition process we put plastic protective sheets over all appliances and furniture. We clean up as much as possible after the installation. Having dust during construction is completely normal.
Q: How long will tile last?
A: As long as you don't chip at the tile with any heavy or sharp objects, tile should last for the life of the home. Tile was found intact in the ancient ruins of Rome and various other places. After all, it's made of finely ground stone, and hardened in a kiln. Just basic maintenance and avoiding heavy drops is all there really is to it.
Q: What is the difference between wall & floor tiles?
A: Wall tiles, because they are not intended to be load bearing are typically thinner, lighter, and softer than floor tiles. Wall tile glazers are not designed to handle the abrasive forces from foot traffic. Increasingly, floor tiles are being applied to walls and this is no problem so long as the walls are strong enough to support their weight and proper ceramic tile installation methods are used. However, it is not usual to recommend using wall tiles in floor applications.
Q: Will trash be picked up the same day as demolition?
A: No, trash will be placed outside neatly on a tarp area ready for pickup by one of our employees. All trash will be picked up before the end of your job before your last payment is accepted by us. All trash will be picked us by us and will be done properly.
Q: Will the granite sample I picked out in the store look identical to what I get installed?
A: Considering Granite is a natural stone there is no two pieces that are identical. Generally, when you pick out a granite we suggest you go down to one of our slab yard locations and pick out which one you want that way we can tag it for your job and ensure you get exactly what you want.
General Precautions
Consistently use coasters or trivets under all dishware, particularly those containing alcohol & citrus juices as they can etch and dull stones. Do not place hot items directly on the stone. Be sure to have a on-toxic sealer applied to stone used for food preparation purposes to avoid staining and contamination.
Cleaning Procedures
- Dust mop stone flooring frequently to prevent dirt and grit build up which damage stone due to their natural abrasiveness
- Use a mild detergent or specific stone soap mixed with warm water and a soft rag to gently clean the stone. Rinse thoroughly and avoid using excess cleaner as it streaks after drying.
- Avoid scouring powders and creams which contain abrasives that will scratch stone
- Minimize soap scum in bath areas by squeegeeing stone after each use. Remove soap scum in bath areas with a non-acidic soap or mixture of ammonia & water (1/2 cup ammonia to 1 gallon water).
Choosing your natural stone purpose
The harder the stone, the more resistant it is to abrasions. A heavy traffic and higher usage area will require a more dense stone. Choosing a softer stone would require frequent cleaning and dustings in order to prevent scratching. The amount of time you wish to dedicate to cleaning and caring for your natural stone should be considered during the selection process.